Security Officer, Customer-Facing Patrol

Job overview

The Security Officer, Customer-Facing Patrol role is onsite in Austin, TX, and pays $22.28 per hour. Allied Universal provides security and facility services; this assignment serves a technology and media campus. The officer helps safeguard the site through visible unarmed patrols, access-control support, customer service, and incident response. Accurate reporting and calm escalation help protect employees, visitors, and contractors while supporting site procedures and emergency response when appropriate.

What you'll do

• Provide customer service to employees, visitors, and contractors
• conduct regular and random unarmed patrols of buildings, parking areas, access points, and perimeter areas
• monitor access-control points and verify entry authorization
• report unusual activity or policy violations
• respond calmly to incidents, alarms, and critical situations and escalate as directed
• complete activity reports, incident documentation, and shift handoffs. The posting requires at least three years of combined law enforcement, corrections, or military experience, or at least five years of armed security experience
• a high school diploma or equivalent is required.

What we're looking for

Skills & competencies

security officer

austin tx

allied universal

$22.28/hr

unarmed patrol

customer service

access control

incident response

security reports

technology campus

full-time

saturday schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement savings plan
• medical, dental, vision, basic life and AD&D, and disability insurance
• paid training
• career growth opportunities
• discounts through the Perks Program.

Why this role

Unarmed patrol assignment at a technology and media campus, combining access control with customer-facing service.

About the employer

Allied Universal is hiring for this role. Industry: Security Guards and Patrol Services. Sector: 56.