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Service Writer

Southern Tire Mart at Pilot LLC · Mount Airy, NC · Customer service and tire service operations

Employment type

Full-time

Work setting

On-site

Location

Mount Airy, NC

Schedule

Day shift

Posted

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Job overview

The Service Writer role is onsite in Mount Airy, NC. Compensation is not specified. Southern Tire Mart serves families and businesses with passenger and commercial tires, parts, products, and service. The service writer connects customers with service teams, helping coordinate appointments and orders and keep customers informed about service progress and charges. The role supports customer relationships and communication across departments.

What you'll do

  • Respond to customer questions
  • explain products, services, and offers
  • schedule appointments and take orders
  • monitor service progress
  • calculate charges and process payments
  • serve as a customer relationship contact and link between customers and organizational departments.

What we're looking for

Skills & competencies
service writer
mount airy nc
southern tire mart
customer service
tire service
appointment scheduling
order processing
service progress
payment processing
customer relationships
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k), 401(k) matching, health, dental, life, and vision insurance, and paid time off.

About the employer

Southern Tire Mart at Pilot LLC is hiring for this role. Industry: Tire Dealers. Sector: 44.

Additional details

Industry sector
44
Industry
Tire Dealers
Occupation code
43-4051.00
Apply for this job

You'll be redirected to the employer's application page.

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