Front Desk Associate

Job overview

The Front Desk Associate role is onsite in Chesapeake, VA, paying $14–$16 per hour. The position supports LTD Hospitality Group's hotel guest services and hospitality standards. The associate handles front desk and guest-facing tasks to provide efficient, courteous service throughout the guest stay. The role coordinates reservations, check-ins and checkouts, payments, guest communications, and information sharing with hotel departments.

What you'll do

• Greet and register guests
• manage reservations and check-ins and checkouts
• handle cash and payments
• communicate guest requests to housekeeping
• receive and distribute messages and mail
• answer questions about hotel services and local information
• post charges and prepare guest bills
• maintain a clean, safe front desk
• support loyalty program enrollment and guest digital journey standards.

What we're looking for

Skills & competencies

front desk associate

hotel guest services

hospitality

reservations

guest check-in

guest check-out

cash handling

chesapeake va

ltd hospitality group

$14–$16/hour

weekend availability

hotel discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, 401(k) with company match, paid time off, hotel discounts, training and development opportunities.

Why this role

High school diploma or equivalent required; must be able to work weekends and holidays. Benefits include medical, dental, vision, 401(k) match, paid time off, hotel discounts, and training opportunities.

About the employer

LTD Hospitality Group is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.