Service Advisor, Mercedes-Benz of McKinney

Job overview

The Service Advisor role is onsite in McKinney, Texas. The stated annual salary range is $70,000–$140,000, based on performance. Mercedes-Benz of McKinney describes itself as a growing automotive brand focused on customer service and employee development. The advisor coordinates service appointments and repair work, communicates estimates and timing to customers, obtains authorization for additional repairs, and supports customer satisfaction while following dealership and safety procedures.

What you'll do

• Schedule service appointments and gather customer and vehicle information
• greet customers
• prepare written labor and parts estimates and establish promised times
• monitor repair progress and communicate changes
• obtain authorization before additional repairs
• test-drive vehicles or refer to a test technician as needed
• advise customers on vehicle care
• follow applicable regulations and safety procedures.

What we're looking for

Skills & competencies

service advisor

automotive service

mercedes-benz

sonic automotive

mckinney tx

$70k–$140k annually

full-time

customer service

service scheduling

repair estimates

dealership experience

ase preferred

401(k)

pto

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, HSA, 401(k), PTO, training and advancement opportunities, car purchase and lease benefits, and personal automotive concierge service.

Why this role

The posting lists training, internal advancement opportunities, medical, dental, vision, HSA, 401(k), PTO, car purchase and lease benefits, and an automotive concierge service.

About the employer

Sonic Automotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.