Recovery Technician

Job overview

The Recovery Technician role is onsite in Lawrence, KS; the posting identifies Wichita, KS as the work location and states that regional travel is required. Compensation is not specified. The role is in Operations and works with installers, sales teams, and office personnel to meet customer expectations. The technician addresses installation problems and service requests, coordinates resolutions, and makes emergency parts deliveries or repairs when needed. The work supports installation quality and the company’s stated Pella promise standards.

What you'll do

• Identify problems during installation and follow the recovery process through resolution
• respond to installer or service requests at job sites
• make emergency parts deliveries and repairs as needed
• ensure Pella promise standards are met
• troubleshoot problem installations and report findings to the Install Manager.

What we're looking for

Skills & competencies

recovery technician

lawrence ks

wichita ks work location

operations

regional travel

installation support

troubleshooting

emergency repairs

parts delivery

construction experience

Work arrangement

• Weekend coverage required

Why this role

Regional travel is required; the schedule is listed as Monday through Friday, 8:00 a.m. to 5:00 p.m., with overtime as required. The role requires two years of building or construction experience and the ability to lift or move 100+ pounds.

About the employer

Noelay LLC is hiring for this role. Industry: Other Building Equipment Contractors. Sector: 23.