Optical Retail Sales Associate — Full Time

Job overview

The Optical Retail Sales Associate — Full Time role is onsite in Richmond, VA. Compensation is described as competitive earning potential, including base pay and incentives; no numeric amount is specified. Eyemart Express provides eyewear and describes its work as helping people see better through local labs, eye exams, and same-day glasses delivery. The associate helps patients select eyewear and supports the retail process from prescription interpretation and measurements through payment, product preparation, and adjustments. The role contributes to accurate orders and a positive customer experience while maintaining product knowledge and organized merchandise.

What you'll do

• Provide customer service
• explain sales, promotions, and policies
• process payments and refunds
• educate patients on eyeglass care
• process insurance claims
• maintain product knowledge and confidential patient files
• interpret prescriptions
• take measurements and prepare work orders
• inspect products
• adjust and repair frames
• price, stock, and organize merchandise.

What we're looking for

Skills & competencies

optical retail sales associate

eyewear

patient service

prescription interpretation

frame adjustments

insurance claims

richmond va

eyemart express

full-time

high school diploma or ged

retail sales

product knowledge

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, and dental insurance
• matching 401(k)
• short- and long-term disability
• life insurance
• paid benefits to maintain licensing requirements
• advancement opportunities.

Why this role

High school diploma or GED required. Optical industry experience is a plus. The posting title identifies North Chesterfield, VA, while the listing location is Richmond, VA.

About the employer

Eyemart Express is hiring for this role. Industry: Optical Goods Retailers. Sector: 45.