Service Sales Manager

Job overview

Compensation is $0 per year. The Service Sales Manager role is onsite in Columbus, OH. The role supports Peak Technologies’ client relationships and service delivery. The position serves as a liaison between clients and internal teams, addressing client needs and concerns while supporting satisfaction, retention, and growth. Account monitoring and coordination help identify service improvements and opportunities to expand existing client relationships.

What you'll do

• Build and maintain relationships with assigned clients
• serve as the primary contact for inquiries and concerns
• understand client needs
• coordinate with sales, technical support, and operations to resolve issues
• identify upsell and cross-sell opportunities
• monitor accounts and usage
• develop strategies to improve satisfaction and loyalty
• report client feedback and satisfaction to management.

What we're looking for

Skills & competencies

service sales manager

peak technologies

columbus oh

onsite

client relationships

account management

customer satisfaction

managed services

consultative selling

upselling

cross-selling

crm software

microsoft office

Work arrangement

• Weekend coverage required

Why this role

Requires experience in consultative selling and managed services, and experience managing Statements of Work and Master Service Agreements.

About the employer

Peak Technologies is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.