Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Garland, TX, with compensation of $18 per hour. Brothers Food Service distributes fresh produce and specialty foods to restaurants and culinary professionals across Texas. This role supports customers by answering questions, coordinating orders, sharing product information, and resolving service concerns. Accurate records and coordination with internal departments help ensure a responsive customer experience.

What you'll do

• Handle customer inquiries, requests, and complaints
• route concerns to the appropriate department
• coordinate produce orders, product availability, and delivery updates
• provide product, pricing, and service information
• troubleshoot order and service issues
• maintain customer records
• build customer relationships
• and perform assigned administrative duties.

What we're looking for

Skills & competencies

customer service

full-time

garland tx

brothers produce

$18/hour

order coordination

customer inquiries

produce distribution

product information

customer records

daytime availability

weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health, dental and vision insurance, paid time off, and Employee Assistance Program.

Why this role

The Customer Service Department operates Monday through Sunday, with scheduled shifts between 6:00 AM and 6:00 PM based on business needs. Benefits include 401(k), health, dental and vision insurance, paid time off, and an Employee Assistance Program.

About the employer

Brothers Produce Of Dallas Inc is hiring for this role. Industry: Fruit and Vegetable Retailers. Sector: 44.