Internal Automotive Service Advisor

Job overview

The Internal Automotive Service Advisor role is onsite in Henrico, VA, with annual compensation of $55,000–$70,000. The position supports the service department at Haley Volvo Richmond by coordinating vehicle repairs for dealership departments. The advisor assesses service needs, communicates repair requirements to technicians, coordinates appointments and updates, and manages estimates, repair orders, invoices, and warranty work to support an efficient repair process.

What you'll do

• Inspect vehicles and assess service needs
• translate reported problems into technician instructions
• coordinate appointments and repair progress
• provide written estimates and obtain repair approvals
• process repair orders and invoices
• administer warranty repairs
• communicate among service management, technicians, and parts staff
• identify repeat repairs and work with technicians on solutions.

What we're looking for

Skills & competencies

internal automotive service advisor

henrico va

haley automotive group

full-time

service coordination

repair orders

warranty repairs

cost estimates

automotive systems

$55k–$70k/year

Work arrangement

• Weekend coverage required

Why this role

A valid, clean driver’s license is required; ASE certification and manufacturer training are listed as preferred or potentially required.

About the employer

Haley Automotive Group is hiring for this role. Industry: General Automotive Repair. Sector: 81.