Member Services Representative

Job overview

Member Services Representative is an onsite, full-time role in Cedar Hill, TX. Compensation is not specified. The position supports Crunch Fitness – Undefeated Tribe, whose stated mission is to build communities through fitness, wellness, and connection. The representative serves as a welcoming point of contact for members and guests while supporting membership sales, check-ins, front-desk operations, and club cleanliness. The role helps maintain a positive member experience and supports club programs and enrollment goals.

What you'll do

• Greet members and guests
• assist with membership, retail, and tanning sales
• promote club programs and privileges
• check in members and guests
• answer phones
• communicate events
• handle or route member requests
• maintain knowledge of club services and schedules
• keep the work area clean and organized
• support front-desk stations
• and complete opening and closing checklists.

What we're looking for

Skills & competencies

member services representative

cedar hill tx

crunch fitness

undefeated tribe

member services

front desk

membership sales

guest check-in

fitness programs

cpr/aed

free gym membership

no travel required

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, subsidized health, dental, and vision coverage for full-time positions, basic life and AD&D, HSA, short-term disability, and free gym membership.

Why this role

High school diploma or GED and CPR/AED certification are required; CPR/AED certification may be obtained within 30 days of hire. The posting states no travel is required and does not offer visa sponsorship.

About the employer

Undefeated Tribe LLC is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.