Administrative Claims Coordinator

Job overview

The Administrative Claims Coordinator role is onsite in Grapevine, TX, with an annual salary of $55,000–$70,000. SERVPRO Team Shaw provides water and fire emergency services, contents moving and storage, textile cleaning, and reconstruction. The coordinator manages claim documentation and communication from job-file preparation through closeout, helping customers and insurance carriers move claims toward resolution and invoicing. The role also addresses disputes and escalated customer concerns.

What you'll do

• Assemble and validate job-file documentation
• prepare estimates and reports
• complete job closeouts
• coordinate claim disputes with insurance carriers
• maintain adjuster communication
• ensure files are ready for invoicing
• resolve escalated customer issues
• and coordinate the customer’s insurance-claim process.

What we're looking for

Skills & competencies

administrative claims coordinator

insurance claims

claim documentation

xactimate

estimates

job file closeout

customer service

grapevine tx

servpro team shaw

$55k–$70k/year

health insurance

paid time off

401(k) match

bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision coverage
• paid time off
• sick time
• paid parental leave
• 401(k) and matching
• and performance bonus.

Why this role

The posting prefers insurance experience using Xactimate and experience with estimates, job-file processes, and quality assurance.

About the employer

SERVPRO of Hurst-Euless-Bedford is hiring for this role. Industry: Claims Adjusting. Sector: 52.