Bilingual Multi-Location Customer Service Specialist (Spanish)

Job overview

The Bilingual Multi-Location Customer Service Specialist (Spanish) is an onsite role based in Zachary, LA. Compensation is not specified for this position, which supports the retail operations team at Sherwin-Williams. This role exists to provide expert product recommendations and high-quality service to retail and wholesale customers across multiple locations. The specialist contributes to store success by managing sales transactions, maintaining inventory, and ensuring customer satisfaction.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

part-time

day shift

zachary la

spanish

bilingual

retail

customer service

sales

multi-location

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits package including health, retirement, and wellness programs.

Why this role

Bilingual Spanish proficiency required; Multi-location coverage.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.