Member Experience Advisor, Limerick Branch

Job overview

The Member Experience Advisor role is onsite at American Heritage Credit Union's Limerick branch in Royersford, PA, with pay of $19–$21 per hour. American Heritage Credit Union is a $5 billion financial institution serving its members. The advisor provides service to members, clients, and associates and uses a consultative approach to understand financial needs. The role processes basic account and consumer-loan requests, reviews member engagement information, and connects members with subject matter experts for specialized needs.

What you'll do

• Provide service to members, clients, and associates
• process basic consumer account requests and file maintenance
• process basic consumer loan requests, including applications, booking, disbursement, and maintenance
• use member data and sales-tracking tools to assess engagement and offer relevant solutions
• connect members with subject matter experts.

What we're looking for

Skills & competencies

member experience advisor

limerick branch

royersford pa

american heritage credit union

full-time

$19–$21/hr

credit union

member service

consumer accounts

consumer loans

rotating evenings

saturday hours

high school diploma or ged

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• health benefits
• 401(k) with an escalating company match
• future growth opportunities.

Why this role

Full-time role with rotating evening and Saturday hours; FICEP certification is preferred.

About the employer

American Heritage Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.