Client Service Associate

Job overview

The Client Service Associate role is onsite in Yankton, SD. Compensation is not specified. The role supports Jackson Hewitt’s tax-service office and client experience. The associate welcomes visitors and provides practical office support that helps clients stay informed and engaged, supports appointments and follow-up, and contributes to a positive client journey.

What you'll do

• Welcome office visitors
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times
• provide customer service and support in the office.

What we're looking for

Skills & competencies

client service associate

yankton sd

jackson hewitt

client experience

appointment confirmation

client follow-up

office support

marketing materials

tax preparation training

continuing tax education

Work arrangement

• Weekend coverage required

Benefits & perks

• Corporate discount program
• advancement opportunities
• tax preparation training
• continuing tax education.

Why this role

The posting welcomes applicants regardless of work background or experience level; prior customer service or sales experience is preferred but not required. Tax preparation training and continuing tax education are offered.

About the employer

Jackson Hewitt - 3561 is hiring for this role. Industry: Tax Preparation Services. Sector: 54.