Patient Access Admissions Counselor

Job overview

The Patient Access Admissions Counselor role is onsite in Flagstaff, AZ; compensation is $18.46–$25.77 per hour. The role supports patient access and revenue cycle processes at Northern Arizona Healthcare. The counselor verifies patient demographic and insurance information, secures required authorizations, and provides financial counseling. The work helps patients and clinical teams navigate registration, coverage, and financial assistance requirements while maintaining accurate records and compliance.

What you'll do

• Register and schedule patients
• enter demographic, clinical, and insurance information
• explain procedures and patient instructions
• verify insurance eligibility and benefits
• secure and document authorizations
• provide financial education and counseling
• assist with payment and financial assistance processes
• support clinical departments with registration and coverage questions
• monitor revenue cycle reports and work lists
• follow safety and compliance requirements.

What we're looking for

Skills & competencies

patient access

admissions counselor

patient registration

insurance verification

financial counseling

revenue cycle

healthcare

flagstaff az

hipaa

emtala

$18.46–$25.77/hr

northern arizona healthcare

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED required; two years of customer service experience required; 50+ wpm keyboarding; associate degree and medical facility experience preferred.

About the employer

Northern Arizona Healthcare Corporation is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.