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Customer Service Administrator

FirstOption Workforce Solutions · San Antonio, TX · Sales and customer service teams

Compensation

$19 – $28 /yr

Employment type

Full-time

Work setting

On-site

Location

San Antonio, TX

Schedule

Day shift

Posted

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Job overview

The Customer Service Administrator role is onsite in San Antonio, TX. The posting lists pay of $19–$28 per hour. The role supports FirstOption Workforce Solutions’ sales and customer service teams; the company provides staffing services and opportunities. The administrator coordinates customer orders, inventory, and communications so customers receive timely and accurate service. By maintaining records, monitoring order and usage information, and coordinating across departments, the role helps the sales team respond to customer needs.

What you'll do

  • Provide administrative support to sales and customer service leadership
  • enter quotes and orders in CRM and ERP systems
  • manage order books and delivery updates
  • coordinate with Procurement on delays and held orders
  • monitor customer usage and inventory
  • report part availability and cost changes
  • respond to customer email and phone inquiries within one business day
  • prepare usage reports and maintain CRM records.

What we're looking for

Skills & competencies
customer service administrator
customer service
sales support
order processing
crm
erp
inventory coordination
excel
san antonio tx
firstoption workforce solutions
monday–thursday
friday schedule
Work arrangement
  • Weekend coverage required

Why this role

The stated schedule is Monday through Thursday, 7 AM–4 PM, and Friday, 7 AM–11 PM.

About the employer

FirstOption Workforce Solutions is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.

Additional details

Industry sector
56
Industry
Employment Placement Agencies
Occupation code
43-4051.00
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