Retail Supervisor

Job overview

The Retail Supervisor role is onsite in Oxford, MI, with compensation of $17 per hour, plus a 20% discount on in-store purchases and potential monthly bonuses. Goodwill Mid-Michigan’s mission is to help people facing employment barriers move toward independence and self-sufficiency. The supervisor supports store operations by guiding staff, maintaining merchandise presentation, and serving customers. The role helps keep the store safe, organized, and welcoming while supporting Goodwill’s community programs.

What you'll do

• Supervise and train store staff
• open and close the store as directed
• assist with registers, returns, and cash handling
• provide customer service and address complaints
• stock and return merchandise
• ensure merchandise is displayed appropriately
• maintain store appearance and direct staff as needed.

What we're looking for

Skills & competencies

retail supervisor

goodwill mid-michigan

oxford mi

$17/hr

20% store discount

monthly bonus potential

staff supervision

retail customer service

cash handling

merchandise stocking

store operations

Work arrangement

• Weekend coverage required

Benefits & perks

• 10 paid holidays
• two weeks paid vacation
• one week personal paid time off/sick pay
• medical, dental, and vision insurance eligibility for full-time associates
• disability options
• 403(b)
• pet insurance
• employee assistance programs
• Goodwill Academy training.

Why this role

High school diploma or GED required; one year of customer service experience sought; ability to work all shifts and extra shifts as needed; must be able to lift and carry 35 pounds.

About the employer

Goodwill Mid Michigan is hiring for this role. Industry: Used Merchandise Retailers. Sector: 45.