Security Control Room Operator | Overnight

Job overview

The Security Control Room Operator | Overnight is an onsite role based in San Mateo, CA. Compensation is not specified for this position, which supports the Security Operations Center team in safeguarding client assets and personnel. This role exists to provide real-time monitoring of security systems, including alarms and video surveillance, to ensure a safe and secure environment. The operator contributes to team goals by validating security events, coordinating dispatch operations, and maintaining accurate incident documentation.

What you'll do

• Monitor alarms, video surveillance systems, and AI-assisted detection platforms.
• Perform advanced CCTV monitoring and live tracking.
• Receive and respond to emergency and non-emergency calls.
• Coordinate multi-channel dispatch operations.
• Maintain detailed incident logs and documentation.
• Conduct first-level troubleshooting for security devices.

What we're looking for

Skills & competencies

full-time

overnight

san mateo ca

securitas

security

cctv

alarm monitoring

dispatch

onsite

entry-level

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, medical and dental coverage, life insurance, disability insurance, employee assistance plan, paid holidays, paid time off.

Why this role

Overnight shift, AI-assisted surveillance monitoring, GSOC environment.

About the employer

Securitas is hiring for this role. Industry: Security Guards and Patrol Services. Sector: 56.