Patient Service Representative

Job overview

The Patient Service Representative works onsite in Syracuse, NY. Compensation is $22 per hour. Syracuse Orthopedic Specialists provides orthopedic care, and this role is the first and last point of contact for patients visiting the practice. The representative supports a professional and efficient patient experience by coordinating check-in and check-out, maintaining accurate patient and insurance information, and supporting scheduling and revenue-cycle workflows. Careful communication and documentation also help maintain compliance and patient flow.

What you'll do

• Greet patients
• verify identity, insurance coverage, and eligibility
• collect and update required documentation
• confirm appointments and notify clinical staff of arrivals
• collect payments and post charges
• schedule follow-ups and referrals as directed
• manage rescheduling needs
• respond to inquiries and route messages
• maintain patient flow
• follow HIPAA, OSHA, and practice policies.

What we're looking for

Skills & competencies

patient service representative

medical front office

patient check-in

patient check-out

scheduling

insurance verification

electronic medical record

syracuse ny

syracuse orthopedic specialists

$22 per hour

part-time

hipaa

high school diploma or ged

Work arrangement

• Weekend coverage required

Why this role

Part-time role; requires a high school diploma or GED and at least one year of patient or customer care experience.

About the employer

Syracuse Orthopedic Specialists is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.