OPERATIONS EXPERIENCE MANAGER

Job overview

The Operations Experience Manager is an onsite role based in Roswell, GA. Compensation is not specified for this position, which leads store operations and customer experience initiatives. This role exists to drive operational excellence by managing order fulfillment, receiving, and store standards. The manager leads a team to ensure efficient workflows and high-quality customer service while maintaining a safe and compliant working environment.

What you'll do

• Direct receiving and order fulfillment workflows to ensure SLAs are met.
• Champion the GET culture by coaching associates on the sales floor.
• Perform Manager on Duty (MOD) functions, including opening and closing procedures.
• Monitor department staffing and provide performance-based coaching to associates.

What we're looking for

Skills & competencies

full-time

day shift

roswell ga

operations manager

retail leadership

onsite

fulfillment

customer experience

team management

store operations

Work arrangement

• Weekend coverage required

Why this role

Leadership role focused on fulfillment operations, team management, and store standards.

About the employer

Home Depot is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.