Call Center Representative
Compensation
$18 – $20 /yr
Employment type
Full-time
Work setting
On-site
Location
Raleigh, NC
Schedule
Day shift
Posted
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Job overview
The Call Center Representative is an onsite role based in Raleigh, NC. Compensation is 18.00 - 20.00 USD per hour, and this role supports the customer service department at Air Experts Heating, Cooling, LLC. This role exists to provide outstanding service and support to customers by handling inbound calls, identifying needs, and resolving issues. The representative builds positive relationships through effective communication and ensures customer satisfaction targets are met.
What you'll do
- Handle high-volume inbound calls, identify and assess customer needs, maintain detailed records of interactions, and resolve customer inquiries promptly.
What we're looking for
- Skills & competencies
- full-timeday shiftraleigh nccall centercustomer serviceheating and coolingonsite$18-$20/hrcrmactive listening
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k) with employer matching, Medical, dental, and vision insurance, Life insurance, Paid time off, On-the-job training
About the employer
Air Experts Heating, Cooling, LLC is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.
Additional details
- Industry sector
- 23
- Industry
- Plumbing, Heating, and Air-Conditioning Contractors
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 9ff29860-8133-420d-b0bc-7eeacc29bf8a