Customer Service Management Trainee

Job overview

The Customer Service Management Trainee is an onsite role based in Wadsworth, IL, with a pay rate of $29 to $34 per hour. This position is part of Uline's Kenosha branch operations and offers significant growth potential for emerging leaders. This role exists to develop future management talent through a comprehensive, hands-on training program. Trainees will learn to manage and develop a team of customer service representatives, set performance goals, and identify process improvements to ensure the delivery of legendary customer service.

What you'll do

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

What we're looking for

Skills & competencies

full-time

day shift

wadsworth il

uline

customer service

management trainee

$29-$34/hr

onsite

drug-free workplace

eeo employer

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, bonus programs, paid time off, tuition assistance, on-site fitness center.

Why this role

Includes comprehensive health insurance, 401(k) with 6% match from day one, multiple bonus programs, and tuition assistance.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.