Customer Experience Coordinator
Employment type
Full-time
Work setting
On-site
Location
Dunwoody, GA
Schedule
Day shift
Posted
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Job overview
The Customer Experience Coordinator role is a fully remote position. Compensation is not specified in the listing, and this role supports the customer experience team at OkWhen. This position exists to provide live technical support and moderate virtual events. The role contributes to the company's goals by ensuring customer success through clear communication, education, and reliable follow-through.
What you'll do
- Deliver real-time technical assistance
- troubleshoot platform issues
- respond to customer inquiries
- serve as a live technical moderator for virtual events
- create and maintain help center articles.
What we're looking for
- Skills & competencies
- full-timeday shiftremotebusinesscustomer experiencetechnical supportvirtual eventsmoderationcustomer educationokwhen
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health Care Plan, Retirement Plan, Paid Time Off, Family Leave, Training & Development, Work From Home
Why this role
Fully remote role.
About the employer
OkWhen is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 9fce0bfe-7c85-4ad1-b04d-5c6cd30efeb0