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Retail Customer Service Lead

PetSmart · Houston, TX

Employment type

Contract

Work setting

On-site

Location

Houston, TX

Schedule

Day shift

Posted

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Job overview

The Retail Customer Service Lead works onsite in Houston, TX, to provide exceptional service and support store operations. Compensation is not specified for this contract role, which focuses on driving pet parent loyalty and store engagement. This role exists to manage the customer experience, oversee store safety, and support merchandising efforts. The lead acts as a key holder, guiding associates and ensuring the store meets its operational and service objectives.

What we're looking for

Skills & competencies
contract
day shift
houston tx
retail customer service lead
petsmart
full-time
onsite
customer service
key holder
retail management
no on-call
no weekends
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid Weekly, Health & Wellness Benefits, 401k Plan with company match, Paid Time off, Associate discounts, Tuition Assistance, Career pathing, Development opportunities

About the employer

PetSmart is hiring for this role. Industry: Pet and Pet Supplies Retailers. Sector: 45.

Additional details

Industry sector
45
Industry
Pet and Pet Supplies Retailers
Occupation code
41-1011.00
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