Client Relations Assistant

Job overview

The Client Relations Assistant role is onsite in New York, NY, with compensation of $51,000–$61,000 per year. The position supports communication and coordination with new and existing clients of Market Value Southwest. The assistant helps maintain client relationships by responding to routine inquiries, coordinating meetings and follow-up, preparing information, maintaining accurate records, and routing client needs to the appropriate internal teams.

What you'll do

• Provide day-to-day communication support
• respond to routine client questions and information requests
• learn client needs and account activity
• share general information about company products, services, and procedures
• coordinate appointments, calls, and meetings
• prepare materials and routine correspondence
• follow up on outstanding items
• maintain client contact and account information
• document conversations and organize records
• route questions and requests to internal teams
• gather client feedback when appropriate.

What we're looking for

Skills & competencies

client relations assistant

new york ny

market value southwest

client communication

customer service

account support

appointment coordination

client records

follow-up

full-time

$51k–$61k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Structured onboarding, supportive and collaborative team environment, employee recognition programs, company and team activities, and established resources and processes.

About the employer

Market Value Southwest is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.