Operations Manager — Life Sciences Logistics

Job overview

The Operations Manager role is onsite in Jacksonville, FL, and pays $65,000–$70,000 per year. Life Couriers delivers time-critical diagnostics and therapies and provides specialized logistics solutions intended to support patient care. The role oversees daily market operations, team performance, delivery service standards, and client issues. It contributes to timely, accurate deliveries by coordinating drivers and contractors, monitoring performance, and improving operational processes.

What you'll do

• Manage day-to-day operations
• lead and support a large team
• track productivity, costs, errors, and customer service metrics
• support onboarding of new market clients
• learn transportation, safety tracking, and pay systems
• oversee contractor commission settlements
• schedule and communicate with contractors and drivers
• maintain service standards and on-time delivery
• address client issues
• monitor deliveries and service failures
• make pickups and deliveries as needed.

What we're looking for

Skills & competencies

operations manager

life sciences logistics

last-mile delivery

transportation operations

team leadership

driver scheduling

on-time delivery

customer service

jacksonville fl

life couriers

$65k–$70k

weekend rotation

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly pay
• medical, dental, and vision insurance
• 401(k) with match
• short- and long-term disability
• employee assistance program
• company-paid and optional life insurance
• optional hospital, critical illness, and accident insurance
• paid time off and sick pay
• advancement opportunities.

Why this role

The schedule is Monday through Friday, 7:00 AM–4:30 PM, with one weekend day every four to six weeks. The role requires occasional client pickups and deliveries and flexibility as business needs change.

About the employer

Life Couriers is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.