Customer Retention Specialist - State Farm Agent Team Member

Job overview

The Customer Retention Specialist - State Farm Agent Team Member is an onsite role located in Portland, OR, with an annual salary range of $45,000 - $60,000. This position supports the Teague Bechtel State Farm agency in maintaining client relationships and ensuring policy renewals. The role exists to provide exceptional service to existing customers by guiding them through coverage options and policy updates. By building trust and offering personalized solutions, the specialist contributes to the agency's growth and community impact.

What you'll do

• Communicate with existing customers regarding renewals, review accounts, identify opportunities for engagement, maintain accurate records, and collaborate with the team to meet retention objectives.

What we're looking for

Skills & competencies

full-time

day shift

portland or

state farm

customer retention

insurance

account management

relationship building

onsite

$45k-$60k/yr

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonuses, paid time off, and professional development.

Why this role

Performance-based bonuses, training and development, and opportunity for advancement.

About the employer

Teague Bechtel - State Farm Agent is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.