AI Solutions Architect, Customer Success
Employment type
Full-time
Work setting
On-site
Location
Washington, DC
Schedule
Day shift
Posted
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Job overview
The AI Solutions Architect, Customer Success role is remote in a flexible, remote-first global environment. Compensation is not specified. The role supports customer adoption and growth of Cast AI’s Kimchi inference products, which provide model routing, agent workflows, governance, and cost controls.
What you'll do
- Lead hands-on demonstrations of Kimchi Coding, Studio, and Teleport
- configure customer workspaces, integrations, and skills
- design and implement governance policies for spending limits, cost attribution, and model routing
- help customers integrate the serverless inference API and optimize model selection
- and relay customer feedback to product teams.
What we're looking for
- Skills & competencies
- ai solutions architectcustomer successremote-firstcast aikimchillmsinference optimizationmodel routingai governancecustomer demoskubernetesglobal team
- Work arrangement
- Weekend coverage required
Benefits & perks
- Equity options
- learning budget
- team-building budget and company events
- equipment budget
- extra days off
- 10% of work time for personal projects or self-improvement.
Why this role
Founding customer-facing engineer for the Kimchi product within Customer Success; individual-contributor role combining hands-on inference work with customer growth strategy.
About the employer
Cast AI is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Custom Computer Programming Services
- Occupation code
- 15-1299.08
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Listing ID: 9fb130d4-7c6b-4271-b2da-3c0a386cf9f3