General Manager — Regional Operations
Employment type
Full-time
Work setting
On-site
Location
North Reading, MA
Schedule
Day shift
Posted
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Job overview
The General Manager role is onsite and carries operational responsibility for Richelieu’s U.S. region, including Boston, MA; Portland, ME; Rocky Hill, CT; and surrounding areas. Compensation is described as a competitive market-based salary plus an annual bonus; numeric pay is not specified. Richelieu supplies specialty hardware and complementary products and aims to help customers grow businesses creating kitchens, closets, and storage spaces. The General Manager leads regional sales, warehouse operations, and customer service, with accountability for the region’s profit and loss. The role supports branch and sales managers, develops customer accounts, improves processes, monitors performance indicators, and ensures logistics operations meet applicable safety and regulatory requirements.
What you'll do
- Lead regional sales, warehouse operations, and customer service
- coach sales managers and outside sales teams
- grow customer accounts
- support branch managers and order, shipping, and receiving operations
- own regional profit and loss
- oversee logistics compliance
- support recruitment, supervision, and training
- improve processes
- monitor sales and operations KPIs
- foster a positive work culture.
What we're looking for
- Skills & competencies
- general managerregional operationsboston maportland merocky hill ctrichelieusales leadershipwarehouse operationscustomer serviceprofit and lossbranch managementannual bonus
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive market-based salary plus annual bonus
- monthly car allowance and covered fuel
- business expense reimbursement
- group insurance
- employee stock purchase plan and 401(k), both with employer matching
- company phone and laptop
- paid vacation and holidays.
Why this role
Regional scope includes Boston, Portland, Rocky Hill, and surrounding areas; the posting lists a monthly car allowance and covered fuel.
About the employer
Quincaillerie Richelieu is hiring for this role. Industry: Hardware Merchant Wholesalers. Sector: 42.
Additional details
- Industry sector
- 42
- Industry
- Hardware Merchant Wholesalers
- Occupation code
- 11-1021.00
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Listing ID: 9f7b3d66-5ce6-42fd-9686-6f00a4e4946a