Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Westminster, CO, with pay of $17–$25 per hour. Sherman Schrock-Farmers Insurance Agency serves local clients with insurance guidance and support. The representative helps policyholders understand and manage their coverage while supporting agency sales and service. The role combines client assistance, policy administration, coverage review, and sales conversations to help clients address their insurance needs.

What you'll do

• Greet clients and handle service requests
• process policy changes, payments, and document updates
• explain coverage
• identify potential coverage gaps
• maintain client records and regulatory compliance
• prepare insurance quotes, present policy options, and close sales
• collaborate with the agency owner to maintain an organized office.

What we're looking for

Skills & competencies

customer service representative

insurance

policy changes

coverage guidance

insurance quotes

sales

property and casualty license

westminster co

part-time

monday–friday schedule

evenings off

sherman schrock-farmers

Work arrangement

• Weekend coverage required

Benefits & perks

• Hands-on training
• tuition reimbursement
• Monday–Friday schedule with evenings off
• career growth opportunities
• health insurance
• paid time off
• work-life balance.

Why this role

An active Colorado Property and Casualty insurance license is required; an active Life and Health license is a plus.

About the employer

Sherman Schrock-Farmers Insurance Agency is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.