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Service and Support Technician, Medical Equipment
HEIDELBERG ENGINEERING INC · Franklin, MA · Service and support operations
Employment type
Full-time
Work setting
On-site
Location
Franklin, MA
Schedule
Day shift
Posted
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Job overview
The Service and Support Technician role is onsite in Franklin, MA. Compensation is not specified. The technician supports service operations for Heidelberg Engineering diagnostic medical equipment and computers.
What you'll do
- Troubleshoot, repair, calibrate, align, and test diagnostic medical equipment and computers
- document repair steps in the company CRM
- review service documentation
- provide technical assistance to support teams and other colleagues
- identify cost-effective resolutions to reduce customer downtime
- provide technical recommendations
- maintain product knowledge and assist with training new staff.
What we're looking for
- Skills & competencies
- service and support technicianmedical equipmentelectronics repairmechanical repairoptical repaircalibrationtroubleshootingfranklin maheidelberg engineeringcustomer support
- Work arrangement
- Weekend coverage required
Why this role
The role includes in-house electronics, mechanical, and optical repairs and testing in accordance with manufacturer requirements.
About the employer
HEIDELBERG ENGINEERING INC is hiring for this role. Industry: Engineering Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Engineering Services
- Occupation code
- 49-9062.00
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Listing ID: 9f4a917d-94f7-4e5d-a962-31ccbdd0e9e0