Administrative Support Specialist, Telehealth Practice

Job overview

The Administrative Support Specialist role is listed in Boerne, TX, and the posting describes a remote, technology-driven work environment. Pay is $28–$35 per hour, depending on experience. The role supports day-to-day operations for Woundlocal’s telehealth medical practice. The specialist helps patients and providers navigate scheduling, documentation, and administrative processes so virtual care operations run smoothly. The role also supports record accuracy, confidentiality, compliance, and quality reviews across the practice.

What you'll do

• Schedule, reschedule, and confirm telehealth appointments
• respond to patient calls, emails, and portal messages
• verify demographic and insurance information
• assist with telehealth access issues
• maintain EHR records
• process intake forms, consent documents, and records requests
• organize faxes, referrals, and lab results
• coordinate provider schedules
• prepare requested reports
• manage office supplies and vendor accounts
• support onboarding
• maintain confidentiality and assist with audits and quality reviews.

What we're looking for

Skills & competencies

administrative support specialist

telehealth

boerne tx

woundlocal

patient scheduling

ehr

hipaa

medical records

provider support

monday–friday

8:00 a.m.–5:00 p.m.

$28–$35/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• PTO accrual and health insurance, including dental and vision.

Why this role

Requires at least four years of clinical administrative experience, EMR competency, HIPAA knowledge, and proficiency with scheduling and office software. Monday–Friday, 8:00 a.m.–5:00 p.m.

About the employer

Woundlocal is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.