Account Representative — State Farm Agent Team Member

Job overview

The Account Representative role is onsite in Santa Ana, CA. Compensation is $55,000–$95,000 per year. The State Farm agency describes a small, collaborative team focused on customer service and agency growth. The representative develops leads, identifies customer needs, markets relevant products and services, and maintains customer relationships. The role supports daily agency operations by connecting customer needs with agency services and providing responsive assistance.

What you'll do

• Develop leads and schedule appointments
• identify customer needs and market products and services
• establish and follow up on customer relationships
• respond to inquiries about availability, eligibility, coverage, policy changes, transfers, claims, and billing.

What we're looking for

Skills & competencies

account representative

insurance agency

customer service

lead development

sales

policy support

santa ana ca

state farm

$55k–$95k per year

simple ira

health insurance

paid time off

training and development

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, health insurance, paid time off, paid holidays, vacation time, training and development, advancement opportunities, and performance-based bonus.

Why this role

Willingness to obtain licensing is required; Vietnamese bilingual ability is highly preferred.

About the employer

Ngoc Phung - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.