Store Operations & Training Specialist

Job overview

The Store Operations & Training Specialist role is onsite in New York, NY. The posting lists a base salary of $54,000 per year and performance-based bonus eligibility of up to $24,000 per year. Teapulse is a tea and pastry brand expanding across North America. The specialist strengthens store execution by auditing operations, coaching managers, and training employees. The role helps maintain consistent brand standards and supports new products, promotions, and operational policies across locations.

What you'll do

• Support assigned stores in sales, cost, service, and operational targets
• conduct store visits and inspections
• document findings and corrective actions
• analyze audit and performance data
• coach store managers
• lead employee and manager training
• develop and update bilingual English/Chinese training materials and procedures
• organize assessments
• support rollout of products, promotions, and operational policies.

What we're looking for

Skills & competencies

store operations & training specialist

new york ny

teapulse

$54,000/year base

bonus up to $24,000/year

store operations

training

food safety

quality assurance

bilingual english and mandarin

audit reports

store manager coaching

pto

no visa sponsorship

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, employee product perks, and performance-based bonus eligibility up to $24,000 per year.

Why this role

Bilingual English/Mandarin Chinese training and reporting; regular travel between store locations is required; no visa sponsorship available.

About the employer

Teapulse is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.