Central Scheduling Coordinator, Behavioral Health

Job overview

The Central Scheduling Coordinator, Behavioral Health role is onsite in the Billings Metropolitan Area, MT, and supports scheduling across Billings and Bozeman. Compensation is not specified. Rimrock Foundation provides behavioral health services, including mental health, substance use disorder, medication-assisted treatment, and psychiatric care. This role coordinates outpatient appointments and client outreach to improve timely access to care, provider productivity, and continuity of care. It also helps ensure schedules meet payer and organizational requirements while supporting clinical, medical, and administrative teams.

What you'll do

• Coordinate outpatient appointments across providers, service lines, and Billings and Bozeman locations
• review schedules for accuracy and conflicts
• reschedule appointments and contact clients about reminders and missed visits
• update appointment and client information in the electronic health record
• monitor scheduling metrics
• maintain confidentiality and follow HIPAA, 42 CFR Part 2, CARF, payer, and organizational requirements
• collaborate with care and administrative teams on scheduling workflows and access to care.

What we're looking for

Skills & competencies

central scheduling coordinator

behavioral health

outpatient scheduling

mental health

substance use disorder

medication-assisted treatment

psychiatric services

billings metropolitan area mt

billings

bozeman

rimrock foundation

Work arrangement

• Weekend coverage required

Why this role

Supports behavioral health services across two locations and emphasizes client outreach, continuity of care, and scheduling compliance.

About the employer

Rimrock Foundation is hiring for this role. Industry: Residential Mental Health and Substance Abuse Facilities. Sector: 62.