Coordinator and Scheduler of Medical Services — Hybrid

Job overview

The Coordinator and Scheduler of Medical Services role is listed in Cleveland, OH, and the posting does not specify compensation. The title identifies the role as hybrid, supporting Reserve Care’s Western Reserve Navigator program. The coordinator organizes services and staffing to provide seamless coverage of patient health care needs. The role connects patients, physicians, referral sources, agency teams, and external partners while supporting timely referrals, admissions, documentation, and operational workflows.

What you'll do

• Serve as a point of contact for the Navigator program
• screen and triage calls
• facilitate hospice referrals when needed
• coordinate care among agency teams and external partners
• schedule staff
• monitor referral procedures
• maintain medical files and EMR documentation
• prepare reports
• coordinate admissions and discharges
• investigate service failures
• verify payor sources
• and manage medical equipment for clinical staff.

What we're looking for

Skills & competencies

medical services coordinator

scheduler

care coordination

hospice

patient services

referral coordination

medical records

hybrid

cleveland oh

hospice of the western reserve

reserve care

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement, health, dental, vision, and voluntary benefits
• corporate discounts
• tuition assistance
• and a technology package.

Why this role

Requires a high school diploma and at least three years of experience, preferably in health care; an associate degree is preferred.

About the employer

Hospice of the Western Reserve is hiring for this role. Industry: Home Health Care Services. Sector: 62.