Installation Technician

Job overview

The Installation Technician role is an onsite position based in Hicksville, NY. Compensation is not specified, and this role supports the field service department at Safe Haven Security, a company dedicated to providing peace of mind and protection to families through advanced security solutions. This role exists to provide best-in-class service by installing, servicing, and troubleshooting residential alarm and automation systems. The technician ensures the proper functioning and optimal performance of these systems, contributing directly to the company's mission of protecting homes and families.

What you'll do

• Perform installation of security alarm systems including control panels, sensors, cameras, and other related equipment.
• Engage in sales consultations with customers to understand their needs and recommend appropriate security solutions.
• Diagnose and troubleshoot technical issues related to the customer's security alarm systems, identifying root cause, and implementing appropriate solutions to ensure proper function.
• Conduct thorough testing of installed security systems to ensure all components are functioning correctly and make necessary adjustments or repairs.
• Educate customers on the proper use and functionality of their security alarm systems, ensuring they are comfortable and confident in operating the equipment.
• Complete all necessary paperwork, including installation reports, service tickets, and inventory records, ensuring accurate and up-to-date documentation of all installations and repairs.
• Stay updated on knowledge of security alarm systems, emerging technologies, and industry standards in a fast-paced, and demanding work environment.

What we're looking for

Skills & competencies

full-time

day shift

hicksville ny

safe haven security

field service

security systems

installation

alarm systems

automation

technical support

weekly pay

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Holidays, Mileage Reimbursement, Employee Assistance Program

Why this role

Weekly pay, paid training, and uncapped earning potential.

About the employer

Safe Haven Security is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.