Communications Associate — Lifeline

Job overview

The Communications Associate — Lifeline role is onsite in Washington, DC, with a target compensation range of $50,000–$65,000 per year; an annual performance bonus may also be available. USAC administers Universal Service Fund programs on behalf of the FCC to support access to telecommunications services and help bridge the digital divide. The associate develops outreach content and supports communications with stakeholders and internal teams. The role helps Lifeline connect with its target constituencies, respond to questions, assess outreach, and identify education and process-improvement opportunities.

What you'll do

• Write and edit content for multiple audiences, including website copy and online tools
• assist with presentations, outreach materials, and webinars
• respond to stakeholder questions and facilitate communication between internal teams and external stakeholders
• review outgoing communications and maintain lists, status updates, and checklists
• support stakeholder communications and training
• implement outreach strategies
• assist with process improvement.

What we're looking for

Skills & competencies

communications associate

lifeline

washington dc

usac

full-time

$50k–$65k/year

writing and editing

stakeholder outreach

website content

webinars

digital divide

telecommunications

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, 401(k), FSA, life insurance, paid time off, commuter benefits, wellness programs, telework schedule, and professional development opportunities.

Why this role

Lifeline-focused communications role; 0–2 years of directly related experience listed, with a bachelor’s degree requirement that may be substituted by relevant professional experience.

About the employer

Universal Service Administrative Company is hiring for this role. Industry: Other General Government Support. Sector: 92.