Customer Relations Representative, State Farm Agent Team

Job overview

The Customer Relations Representative, State Farm Agent Team role is onsite in Jacksonville, FL, with compensation of $45,000–$60,000 per year. The role supports Parvez Sahotra’s State Farm agency in serving customers and growing client relationships. This representative helps connect customer needs with agency services by providing responsive insurance support, following up with clients, and promoting relevant products. The work contributes to customer satisfaction and the agency’s ongoing business operations.

What you'll do

• Establish customer relationships and follow up as needed
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• provide prompt, accurate, friendly service
• promote lasting customer relations.

What we're looking for

Skills & competencies

customer relations representative

insurance customer service

state farm agent team

jacksonville fl

full-time

day shift

insurance inquiries

policy changes

claims support

billing clarification

client relationships

sales and marketing

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• performance-based bonus
• competitive salary
• advancement opportunity
• paid time off
• training and development.

Why this role

Performance-based bonus, Simple IRA, paid time off, training and development, and advancement opportunity.

About the employer

Parvez Sahotra - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.