Field Service Engineer — Semiconductor Equipment

Job overview

The Field Service Engineer role is based in Austin, TX, and serves customers in the Taylor, TX area. Compensation is $90,000–$100,000 per year. The posting describes the employer as a global electronics manufacturer and states that relocation support is provided. The engineer independently responds to customer service needs, troubleshoots products, and performs maintenance and repairs at customer sites. The role also trains customers, supports product applications, maintains customer relationships, and communicates technical issues to company engineers and management.

What you'll do

• Receive customer service calls and determine appropriate responses
• provide phone consultation or schedule and perform repairs at customer sites
• perform preventive maintenance
• establish and manage a local maintenance service structure
• inspect customer use of products
• train customers in product use and maintenance
• provide application support
• research market needs and customer applications
• submit reports
• support sales activities and customer relationships
• train other field service engineers as needed
• maintain company parts and tools
• communicate product application and technical issues with Japan headquarters engineers.

What we're looking for

Skills & competencies

field service engineer

semiconductor equipment

customer support

troubleshooting

preventive maintenance

technical training

austin tx

taylor tx

actus consulting group

$90k–$100k/year

on-call

travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Relocation support is provided.

Why this role

The posting requires flexibility for evenings, weekends, on-call work, and domestic or overseas travel for training and tool support. Relocation support is provided.

About the employer

Actus Consulting Group is hiring for this role. Industry: Engineering Services. Sector: 54.