Change Management Analyst – Customer Transformation

Job overview

The Change Management Analyst – Customer Transformation role is hybrid, with remote work and travel to Columbus, OH, once every three weeks for three onsite days; the posting also specifies onsite work Tuesday through Thursday in Columbus. Pay is $60–$70 per hour. The role supports the NiSource Customer Program, a customer transformation initiative focused on operations, technology, processes, stakeholder readiness, and adoption.

What you'll do

• Support change strategy execution, plans, stakeholder engagement, communications, readiness, and adoption activities across program workstreams. Create and coordinate communications and engagement materials
• document change impacts
• track deliverables, risks, readiness, and adoption measures
• coordinate events and meetings
• and prepare status updates for program stakeholders.

What we're looking for

Skills & competencies

change management analyst

customer transformation

hybrid

columbus oh

$60–$70/hr

stakeholder engagement

change readiness

adoption tracking

communications

powerpoint

excel

travel to columbus

Work arrangement

• Weekend coverage required

Why this role

The posting requires three or more years of relevant experience and U.S. citizenship or permanent residency; visa sponsorship is unavailable. The contract duration is October 1, 2026–October 1, 2027, with a stated possibility of extension.

About the employer

Blue Star Partners LLC is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.