Customer Relations Representative, State Farm Agent Team

Job overview

The Customer Relations Representative works onsite in Traverse City, MI. Compensation is $45,000–$65,000 per year. The role supports Devin Graham’s State Farm agency by strengthening customer experiences and agency growth.

What you'll do

• Manage customer inquiries and resolve issues, maintain and update customer records, assist with customer-retention strategies, and coordinate with agency team members to support customer satisfaction. Communication and problem-solving skills are required
• customer-service experience is preferred.

What we're looking for

Skills & competencies

customer relations

customer service

traverse city mi

state farm agent

devin graham

customer inquiries

issue resolution

customer records

retention

problem solving

401(k)

paid time off

$45k–$65k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, flexible schedule, paid time off, training and development, advancement opportunities, and covered licensing costs.

Why this role

The agency describes a close-knit, supportive team and covers licensing costs.

About the employer

Devin Graham - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.