Night Auditor / Front Desk Agent

Job overview

The Night Auditor / Front Desk Agent role is onsite in Greenville, NC. Compensation is not specified. The position supports the Hilton Garden Inn Greenville, operated by Raines, a hotel development, management, and investment company. The role maintains front-desk service while reconciling guest accounts and completing end-of-day procedures. It helps ensure accurate billing, secure guest check-in, and a smooth transition between daily hotel operations.

What you'll do

• Answer guest inquiries and accept reservations
• resolve guest concerns
• allocate rooms
• handle calls and messages
• verify billing and payments
• process cash transactions
• update the front-desk log
• follow check-in and security procedures
• balance accounts, post transactions, and verify end-of-day work
• report out-of-balance issues.

What we're looking for

Skills & competencies

front desk agent

night auditor

greenville nc

hilton garden inn

raines

hotel

guest services

reservations

billing

account reconciliation

weekend availability

medical

dental

vision

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits, 401(k), paid time off, and career advancement opportunities.

About the employer

Hilton Garden Inn Greenville is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.