Service Advisor

Job overview

The Service Advisor role is onsite in Souderton, PA, with pay starting at $75,000 per year. Bergey’s Buick GMC is part of a family-owned automotive business that has served customers since 1924. The advisor connects customers with the service team, explains vehicle concerns and repair recommendations, and coordinates repair orders and appointments. The role helps maintain customer relationships and service quality throughout the repair process.

What you'll do

• Communicate with customers about warranty claims and routine maintenance
• identify concerns through customer questions, visual inspection, or road tests
• prepare repair orders and cost estimates
• explain repairs and charges
• schedule appointments
• monitor repair progress and communicate changes
• maintain customer satisfaction and quality-control processes.

What we're looking for

Skills & competencies

service advisor

automotive service

customer relations

repair orders

warranty claims

souderton pa

bergey’s buick gmc

starting at $75k/year

paid training

pto

401(k)

medical dental vision

employee discount

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Vacation and PTO
• paid holidays
• 401(k) with profit sharing
• medical, dental, and vision insurance
• employee assistance program
• FSA and HSA plans
• life insurance
• paid training
• employee referral program
• employee discount.

Why this role

The posting seeks three to five years of experience and a high school diploma or GED, and offers paid training and advancement opportunities.

About the employer

Bergeys Buick GMC Inc is hiring for this role. Industry: General Automotive Repair. Sector: 81.