Front Desk Representative

Job overview

The Front Desk Representative role is onsite in Latham, NY, with pay of $16–$16.50 per hour. The position supports the guest experience at the Hampton Inn & Suites Albany Airport. The role exists to manage guest accommodations and provide a professional, welcoming first point of contact. Efficient reservations, check-in and check-out, payment handling, and guest support help the hotel deliver a positive stay.

What you'll do

• Greet and register guests
• manage reservations, check-ins, and check-outs
• provide accurate information about rooms, rates, amenities, and local attractions
• handle guest complaints and requests
• post charges, collect payments, and make change
• handle guest mail and messages
• answer the switchboard
• monitor room availability
• keep the lobby and desk presentable
• communicate issues to management and maintenance.

What we're looking for

Skills & competencies

front desk representative

latham ny

hampton inn & suites albany airport

full-time

$16–$16.50/hr

hotel hospitality

guest check-in

reservations

guest service

cash handling

every weekend

8-hour shift

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• employee discounts
• paid time off
• parental leave.

Why this role

The posting requires prior hotel or hospitality experience and lists an eight-hour shift with every weekend required. Work location is in person.

About the employer

SHRI HARI INCORPORATED is hiring for this role. Industry: All Other Support Services. Sector: 56.