Housekeeping Manager

Job overview

The Housekeeping Manager role is onsite in Washington, DC. Compensation is $55,000–$60,000 annually. The manager oversees hotel housekeeping operations in line with guest-service, quality, and sustainability standards. The role leads housekeeping staff and daily operations to maintain clean, safe guest rooms and public areas while supporting guest satisfaction and budget goals. It also ensures adherence to hotel policies, brand standards, internal controls, and sustainability practices.

What you'll do

• Interview, select, train, schedule, coach, and support associates
• monitor staff performance
• inspect guest rooms, public areas, and grounds
• respond to guest inquiries and complaints
• manage schedules and assignments based on occupancy
• order supplies
• prepare departmental paperwork
• communicate guest-service scores
• follow key-control and risk-management standards
• manage departmental expenses
• comply with brand standards and sustainability guidelines
• follow workplace safety requirements.

What we're looking for

Skills & competencies

housekeeping manager

hotel operations

housekeeping

guest service

staff scheduling

team leadership

room inspections

inventory

quality standards

sustainability

washington dc

hhm hotels

$55,000–$60,000/year

Work arrangement

• Weekend coverage required

Why this role

One year of housekeeping supervisor experience is required. The schedule varies and may include holidays, weekends, and alternate shifts.

About the employer

HHM Hotels is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.