Client Advocate

Job overview

The Client Advocate position is onsite at Milestones, a residential trauma treatment center in Cumberland Furnace, TN. Compensation is not specified; the posting describes competitive base compensation and discretionary bonus incentives. The role works alongside clinical and administrative teams to support clients during their stay. The advocate provides attentive, non-clinical support from intake through discharge, helps maintain the daily program schedule, and contributes to a safe, grounded environment. This support enables clients to participate in the center’s therapeutic work and feel cared for throughout their stay.

What you'll do

• Support clients through intake, stay, and discharge
• conduct orientation, room checks, roll calls, and safety checks
• maintain the daily program schedule
• inspect personal property and manage medications
• support medication self-administration under medical team direction after training
• provide crisis intervention and basic first aid when needed
• lead occasional group activities
• drive clients to off-site activities
• maintain shift reports and client records
• monitor the Client Advocate phone line
• keep the campus welcoming and tidy.

What we're looking for

Skills & competencies

client advocate

onsite partners

milestones

cumberland furnace tn

residential treatment

non-clinical support

client safety

crisis intervention

basic first aid

day and night shifts

trauma-informed care

high school diploma

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, disability, and life insurance
• 401(k) with company match up to 4%
• paid time off
• workshops
• employee assistance program
• discretionary bonus incentives.

Why this role

Non-sleeping role with day and night shifts available; medication self-administration training is provided within the first 30 days.

About the employer

Onsite Partners, Inc. is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.