Office Administrator

Job overview

The Office Administrator role is onsite in Mansfield, MA, with compensation not specified; the posting describes competitive hourly pay based on experience. Quarry Hills Plumbing & HVAC is seeking office support to keep daily operations running smoothly. The role coordinates customer communications and service appointments while maintaining accurate records and supporting billing and administrative work. It helps connect customers, technicians, field staff, and management throughout the service process.

What you'll do

• Answer incoming calls and assist customers
• schedule and dispatch service appointments
• communicate with technicians and customers
• enter and maintain customer and job information
• prepare invoices, process payments, and assist with basic bookkeeping
• manage email, paperwork, and filing
• follow up on appointments and outstanding invoices
• support management and field staff.

What we're looking for

Skills & competencies

office administrator

quarry hills plumbing & hvac

mansfield ma

office administration

customer service

appointment scheduling

service dispatch

invoicing

basic bookkeeping

microsoft office

servicetitan

health insurance

dental insurance

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive hourly pay based on experience
• health and dental insurance
• matching 401(k)
• paid time off
• paid sick time.

Why this role

ServiceTitan experience is strongly preferred; plumbing, heating, or HVAC industry experience is a plus. The schedule is full-time Monday through Friday, with occasional Saturdays as needed.

About the employer

Quarry Hills Plumbing & HVAC Inc is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.