Store Manager
Employment type
Full-time
Work setting
On-site
Location
Grand Rapids, MI
Schedule
Day shift
Posted
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Job overview
The Store Manager role is an onsite position based in Grand Rapids, MI. Compensation is not specified for this role, which supports the retail operations team at Safelite. This role exists to lead all retail store operations with a focus on quality and service. The Store Manager is responsible for people leadership, coaching, inventory control, and ensuring a memorable customer experience.
What you'll do
- Oversee daily store operations including opening/closing, work order management, and CICO procedures.
- Drive team performance to meet KPIs such as Net Promoter Score and Time to Serve.
- Ensure technician certification and quality standards.
- Manage inventory, cash handling, and staff scheduling.
What we're looking for
- Skills & competencies
- full-timeday shiftgrand rapids misafeliteretail managementstore operationscustomer serviceinventory controlleadershipno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k) with matching, medical coverage, PTO, paid holidays, and tuition reimbursement.
Why this role
Includes tuition reimbursement up to $5,250 annually and a comprehensive benefits package.
About the employer
Safelite is hiring for this role. Industry: Optical Goods Retailers. Sector: 45.
Additional details
- Industry sector
- 45
- Industry
- Optical Goods Retailers
- Occupation code
- 11-9199.00
You'll be redirected to the employer's application page.
Listing ID: 9e89e810-39f6-4771-94a3-ebeef26dab92