Spa Sales and Customer Service Associate

Job overview

The Spa Sales and Customer Service Associate role is onsite in Portsmouth, NH, at $15–$16 per hour, plus membership commissions and bonuses. The posting describes flexible full-time and part-time schedules. The associate serves as the guest-facing representative of Hand & Stone Massage and Facial Spa Portsmouth. The associate welcomes guests, manages appointments, answers questions, and introduces clients to memberships and spa services. The role supports guest experience, membership growth, and retention through customer service and promotion of services, gift cards, upgrades, and wellness programs.

What you'll do

• Greet guests
• schedule appointments and manage the spa calendar
• answer incoming calls and client questions
• introduce guests to membership options and spa services
• promote gift cards, upgrades, and wellness programs
• support member retention
• maintain an organized front desk
• assist with daily spa operations as needed.

What we're looking for

Skills & competencies

spa sales associate

customer service

portsmouth nh

$15–$16/hour

membership commissions

bonus opportunities

appointment scheduling

guest experience

spa services

membership sales

employee discounts

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Contests and employee rewards
• referral bonus
• childcare discounts
• free uniforms
• advancement opportunities
• training and development
• performance bonuses
• company parties
• employee discounts
• flexible schedule.

Why this role

Hourly pay is supplemented by membership commissions and bonus opportunities; the posting lists flexible full-time and part-time schedules.

About the employer

Hand & Stone - 2454 Lafayette Rd - Portsmouth, NH is hiring for this role. Industry: Other Personal Care Services. Sector: 81.